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Hey! I'm Vivian — your go-to travel matchmaker!

I'm an independent travel consultant based in Bishop's Stortford — perfectly located between London and Cambridge — and I'm completely obsessed with all things travel: the sights, the food, the experiences, the people!

With over 20 years of experience in customer-facing roles across various industries — including the travel sector — I've built my business around what I do best: understanding people and helping them create unforgettable experiences. I speak English, Dutch, and Chinese, which allows me to connect with and support a wide range of clients from different backgrounds.

Whether you're dreaming of a relaxing beach escape, a magical family adventure, a luxury honeymoon or a multi-stop itinerary around the world, I'm here to make it all happen — without the stress, the scrolling, or the second-guessing.

As a mum of two little explorers who share my passion for travel, you'll often see their insights pop up in my destination reviews. They help me explore the world from a family perspective, so I can offer honest, hands-on advice for travelling with kids too!

As a fully independent agent, I work with a wide range of trusted travel suppliers — which means I can offer more choice, better value, and completely unbiased recommendations tailored just for you. Every trip I book is ABTA and ATOL protected, giving you complete peace of mind from start to finish.

And because I know how busy life can be, I'm available when it suits you — evenings, weekends, and everything in between.

So if you're ready to stop searching and start packing, I'd love to help you plan something amazing.

Let's make your dream holiday happen!

Vivian
Your Independent Travel Consultant
Holidays by Vivian

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Our Sustainability Mission

As part of my commitment to the environment I will plant one tree for every booking you make with me, to help get my travellers started on rebalancing their carbon footprint. Together we can make trips planet and people positive!


There is #OnlyOneEarth and protecting it is a global challenge and responsibility. The task might seem huge but together with our partner
@trees4travel we can start the process towards positive change. 


Did you know that every tree planted is also backed up with a share into United Nations renewable energy projects. Working together for a cleaner, safer planet, helping in the fight against climate change. 

More Information

Travel News

June 6, 2025
At The Good Travel Agent, we believe that seeing the world shouldn’t come at the cost of harming it. And the good news? Sustainable travel doesn't mean sacrificing luxury, convenience, or enjoyment. In fact, with a few thoughtful choices, you can have a fabulous, feel-good holiday that leaves a lighter footprint on the planet — and an even bigger impression on your heart. Here’s how to travel sustainably without compromising comfort:
January 11, 2025
February is a fantastic time to travel, offering a mix of romantic escapes , cultural festivities, and warm-weather getaways. Whether you’re chasing winter adventures or tropical sunshine, these destinations are perfect for February wanderlust.
January 2, 2025
You've heard of Black Friday? Well Sunshine Saturday, which falls on the first Saturday of January, is often considered the busiest day of the year for holiday bookings. After the festive season’s hustle and bustle, many people start planning their next escape to sunnier shores. For travel enthusiasts and bargain hunters alike, Sunshine Saturday is the perfect day to secure great deals on holidays.
January 2, 2025
Planning a romantic trip this Valentine's Day? Here's our pick of the most romantic destinations.
December 28, 2024
As the new year begins, January offers a unique opportunity to explore destinations at their seasonal best. Whether you're chasing winter wonderlands or seeking sunny escapes, these top five destinations promise unforgettable experiences.
December 16, 2024
Need ideas for what to buy friends and family for Christmas? Check out these amazing ideas.
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Our Latest Offers

We are a Member of ABTA (Number P8607) which means you have the benefit of ABTA’s assistance and Code of Conduct. We provide financial protection for your money when you buy a package holiday. If you buy other travel arrangements such as accommodation only this protection doesn’t apply.


When you book with an ABTA Member you can expect high service standards, fair terms of trading and accurate information. ABTA’s strict joining criteria for Members, code of conduct, customer helpline and complaints resolution scheme are all there to give you confidence and peace of mind when booking your travel arrangements. For more information contact ABTA, 30 Park Street, London SE1 9EQ,


ATOL Protection

Many of the flight and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information or for more information about financial protection and the ATOL Certificate www.atol.org.uk/ATOLCertificate

ATOL Booking Conditions


The Good Travel Agent is a trading name of Advantage Travel Centres Limited, registered in England and Wales with registered number 14982784

Head Office: C/O Regus, Eagle House, 167 City Road, London, EC1V 1AW